Regarding samples, our company has been providing free samples to our esteemed customers. We know that when a new client trusts our company, we should live up to their trust when choosing our company. What customers care about most is quality. We are willing to provide free samples to our customers. This is a very necessary service. Customers can enhance their understanding of our company through samples. They can also inspect the quality of our company’s products through samples. Trust is mutual. We always believe that this business can be successful only if the customer and the company pay attention to this matter together. For the company, we can get a very valuable buyer. For our customers, they can get a stable and reliable supplier. Win-win is the belief that our company has always upheld.
Through the samples, we can also better understand the customers. During the delivery of the samples, we can keep in touch with the customers. On the one hand, we enhance the relationship, and on the other hand, we also understand their needs. I recently mailed samples of Common Nail and Black Annealed Wire for my Chilean client Oscar. Oscar is very refreshing. We had a great chat. He provided me with address, tax ID and other information very quickly. I also ordered samples of new Common Nail and Black Annealed Wire at the factory right away for Oscar. I think I have to give my clients the best possible service. As soon as the sample was ready I shipped it for him and notified Oscar.
I kept in touch with Oscar during the sample post. During the exchange, I learned that he is preparing to start a business. I was very surprised. Because entrepreneurship is a very respectable thing. Entrepreneurship requires extraordinary will. I admire Oscar a lot. He also told me that starting a business is not easy, but he has to do it. I say yes. There is an old saying in China: “A journey of a thousand miles begins with a single step”. You will never succeed if you don’t do it. I communicated with my boss about this. Our boss also started from scratch. He also admires Oscar very much. So we decided to give Oscar the best price. Oscar thanked us. But I think I have to thank Oscar too. I believe we can learn a lot more from Oscar’s entrepreneurial experience.
Free samples seem to cost us, but we get more than we pay.